How to make a purchase using a Credit/Debit card?

How to make a purchase using a Credit/Debit card?

How to buy crypto with a credit/debit card?
  1. 1.
    Log in to your LYOTRADE account and click [Buy Crypto] - [Buy with Card].
2. Here you can choose to buy crypto with different fiat currencies. Enter the fiat amount you want to spend and the system will automatically display the amount of crypto you can get.
3. Click [Buy], Please note that you can only pay through Moonpay, which is on a different platform.
4. You will be redirected to the MoonPay platform.
Follow the instructions on the screen step by step and create your Moon Pay Account. Please make sure to enter the same ID information you use to register in the LYOTRADE platform.
5. Enter your email address
6. Verify your email address through the verification code sent to you
7. Enter your Basic Details.
8. Enter Billing Address
9. Wait some seconds for verification
10. Enter Card Billing Address
11. Finally, enter your credit card details. You can pay with Visa, Mastercard, and Google Pay
12. Check the payment details and confirm your order within 1 minute. After 1 minute, the price and the amount of crypto you will get will be recalculated. You can click [Refresh] to see the latest market price.
13. You will be redirected to your bank's OTP Transaction Page. Follow the on-screen instructions to verify the payment.

Why do I see this error message: "transaction declined by issuing bank. please contact your bank or try a different bank card."?

If your bank card does not support this type of transaction, please contact the bank or try with another bank's card.

Will the transaction be canceled if I cannot complete the purchase within the time limit?

Yes, if you do not complete the order within the time limit, it becomes invalid and you need to submit a new transaction.
If my purchase fails, can I get back the paid amount?
If payment has been deducted for failed transactions, your payment amount will be returned to your card.
After the order is completed, where can I see the crypto I purchased?
You can go to [Balances] - [Digital Account] to check whether the cryptocurrency has arrived.
Where can I view my purchase history?
You can click [Balances] - [Digital Account] - [Transaction History] to view your order history.
Identity verification for buying crypto with a credit/debit card
To ensure a stable and compliant fiat gateway, users buying crypto with credit & debit cards are required to complete Identity Verification. Users who have already completed Identity Verification for the LYOTRADE account will be able to continue to buy crypto without any additional information required.
Users who are required to provide extra information will be prompted the next time they attempt to make a crypto purchase with a credit or debit card.
Each Identity Verification level completed will grant increased transaction limits as listed below. All transaction limits are fixed to BTC regardless of the fiat currency used and thus will vary slightly in other fiat currencies according to exchange rates.
This verification requires the user’s name, address, and date of birth. Identity & Face Verification
  • Transaction limit: up to 50BTC/weekly
This verification level will require a copy of a valid photo ID and taking a selfie to prove identity. Face verification will require a smartphone or a PC/Mac with a webcam.
  • Transaction limit: up to 200 BTC/weekly
To increase your limit, you will need to complete your Identity Verification and Address Verification (proof of residency, including Country, City, Street), Bank Statement or Utility Bill, or Tenancy Contract.
  • If you want to increase your daily limit to be higher than 500 BTC/weekly, you will need to add a short video.